/* ============================================================
   Elite Electrical and Security Services
   elitesecurityservices.co.uk

   One stylesheet for the whole site. No frameworks, no CDNs,
   no web fonts, no trackers — every byte is served from this
   domain, which is what keeps the site cookie-banner-free.
   ============================================================ */

:root{
  /* brand */
  --char:#231F20;          /* charcoal — the logo background */
  --char-2:#332E2F;
  --char-3:#443E3F;
  --yellow:#FFF200;        /* brand yellow — SURFACE ONLY, never text on white */
  --yellow-dim:#E4D900;
  --grey:#A7A5A6;          /* brand grey */

  /* page */
  --paper:#FFFFFF;
  --paper-2:#F4F4F1;
  --line:#DEDDD8;
  --ink:#231F20;
  --ink-soft:#565051;
  --ink-faint:#7A7475;

  /* yellow-family text that actually passes contrast */
  --ochre:#6F5F00;

  --ok:#1B5E38;

  --shadow:0 1px 2px rgba(35,31,32,.05), 0 8px 24px rgba(35,31,32,.07);
  --shadow-lift:0 2px 4px rgba(35,31,32,.08), 0 14px 40px rgba(35,31,32,.12);

  --sans:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif;

  --wrap:1140px;
  --gutter:20px;
  --radius:8px;

  /* height of the fixed mobile action bar, so content clears it */
  --bar:64px;
}

*,*::before,*::after{box-sizing:border-box}

html{scroll-behavior:smooth}
@media (prefers-reduced-motion:reduce){
  html{scroll-behavior:auto}
  *{animation:none!important;transition:none!important}
}

body{
  margin:0;
  background:var(--paper);
  color:var(--ink);
  font-family:var(--sans);
  font-size:17px;
  line-height:1.62;
  -webkit-font-smoothing:antialiased;
  -webkit-text-size-adjust:100%;
  padding-bottom:var(--bar);          /* room for the mobile call bar */
}
@media (min-width:860px){ body{padding-bottom:0} }

img{max-width:100%;height:auto;display:block}

a{color:var(--ink);text-underline-offset:.15em}
a:focus-visible,button:focus-visible{
  outline:3px solid var(--yellow);
  outline-offset:2px;
  border-radius:3px;
}
/* on dark grounds the yellow focus ring needs a dark halo to stay visible */
.on-dark a:focus-visible,.on-dark button:focus-visible{
  outline-color:var(--yellow);
  box-shadow:0 0 0 6px rgba(35,31,32,.9);
}

.wrap{max-width:var(--wrap);margin:0 auto;padding:0 var(--gutter)}
.narrow{max-width:760px}

h1,h2,h3,h4{margin:0;line-height:1.12;text-wrap:balance;letter-spacing:-.02em;font-weight:800}
h1{font-size:clamp(2rem,6.2vw,3.4rem)}
h2{font-size:clamp(1.55rem,3.9vw,2.35rem)}
h3{font-size:clamp(1.15rem,2.4vw,1.4rem);letter-spacing:-.012em}
h4{font-size:1.03rem;letter-spacing:0}
p{margin:0}

.eyebrow{
  font-size:.78rem;font-weight:800;letter-spacing:.15em;text-transform:uppercase;
  color:var(--ochre);margin:0 0 12px;
}
.on-dark .eyebrow{color:var(--yellow)}

/* ── skip link ─────────────────────────────────────────── */
.skip{
  position:absolute;left:-9999px;top:0;z-index:200;
  background:var(--yellow);color:var(--char);font-weight:800;
  padding:12px 18px;border-radius:0 0 var(--radius) 0;
}
.skip:focus{left:0}

/* ── header ────────────────────────────────────────────── */
.site-head{background:var(--char);color:#fff;position:relative;z-index:20}
.site-head .bar{
  display:flex;align-items:center;gap:16px;
  padding:14px 0;
}
.site-head .logo{flex:0 0 auto;text-decoration:none;line-height:0}
.site-head .logo img{width:150px}
@media (min-width:700px){ .site-head .logo img{width:186px} }

.site-head nav{margin-left:auto;display:none}
@media (min-width:960px){
  .site-head nav{display:flex;gap:6px;align-items:center}
  .site-head nav a{
    color:#EDEBE8;text-decoration:none;font-weight:600;font-size:.95rem;
    padding:9px 13px;border-radius:6px;
  }
  .site-head nav a:hover{background:var(--char-2);color:#fff}
  .site-head nav a[aria-current="page"]{color:var(--yellow)}
}

.call-btn{
  margin-left:auto;
  display:inline-flex;align-items:center;gap:9px;
  background:var(--yellow);color:var(--char);
  font-weight:800;font-size:1.02rem;letter-spacing:-.01em;
  padding:11px 17px;border-radius:6px;text-decoration:none;
  white-space:nowrap;
}
@media (min-width:960px){ .call-btn{margin-left:14px} }
.call-btn:hover{background:var(--yellow-dim)}
.call-btn .ico{flex:0 0 auto}
.call-btn .lbl{display:none}
@media (min-width:430px){ .call-btn .lbl{display:inline} }

/* the diagonal, echoing the split through the logo wordmark */
.slash{height:8px;background:var(--yellow);position:relative;overflow:hidden}
.slash::after{
  content:"";position:absolute;inset:0;
  background:var(--grey);
  clip-path:polygon(62% 0,100% 0,100% 100%,38% 100%);
}

/* ── hero ──────────────────────────────────────────────── */
.hero{background:var(--char);color:#fff;padding:44px 0 52px;position:relative;overflow:hidden}
@media (min-width:860px){ .hero{padding:72px 0 78px} }
.hero::before{
  content:"";position:absolute;right:-18%;top:-30%;width:66%;height:170%;
  background:linear-gradient(105deg,rgba(255,242,0,0) 0%,rgba(255,242,0,.075) 42%,rgba(255,242,0,0) 100%);
  transform:skewX(-14deg);pointer-events:none;
}
.hero .inner{position:relative;max-width:820px}
.hero h1{color:#fff}
.hero h1 .hi{color:var(--yellow)}
.hero .sell{
  font-size:clamp(1.05rem,2.3vw,1.28rem);color:#D8D5D2;margin-top:20px;max-width:60ch;
}
.hero-cta{display:flex;flex-wrap:wrap;gap:12px;margin-top:30px}

.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:9px;
  font-weight:800;font-size:1.05rem;padding:15px 24px;border-radius:7px;
  text-decoration:none;border:2px solid transparent;cursor:pointer;
}
.btn-primary{background:var(--yellow);color:var(--char)}
.btn-primary:hover{background:var(--yellow-dim)}
.btn-ghost{background:transparent;color:#fff;border-color:#5C5657}
.btn-ghost:hover{border-color:var(--yellow);color:var(--yellow)}
.btn-dark{background:var(--char);color:#fff}
.btn-dark:hover{background:var(--char-2)}

.hero-note{margin-top:22px;font-size:.95rem;color:var(--grey)}

/* ── trust strip ───────────────────────────────────────── */
.strip{background:var(--yellow);color:var(--char)}
.strip ul{
  list-style:none;margin:0;padding:16px 0;
  display:grid;gap:8px 30px;grid-template-columns:1fr;
  font-weight:700;font-size:.98rem;
}
@media (min-width:640px){ .strip ul{grid-template-columns:1fr 1fr;padding:18px 0} }
@media (min-width:1000px){ .strip ul{grid-template-columns:repeat(4,1fr)} }
.strip li{display:flex;align-items:flex-start;gap:9px}
.strip svg{flex:0 0 auto;margin-top:3px}

/* ── generic section ───────────────────────────────────── */
section{padding:56px 0}
@media (min-width:860px){ section{padding:76px 0} }
.tint{background:var(--paper-2)}
.dark{background:var(--char);color:#fff}
.dark h2,.dark h3{color:#fff}
.dark p{color:#D8D5D2}

.sec-intro{max-width:62ch}
.sec-intro p{margin-top:16px;color:var(--ink-soft);font-size:1.06rem}
.dark .sec-intro p{color:#C9C5C2}

/* ── cards ─────────────────────────────────────────────── */
.cards{display:grid;gap:16px;margin-top:34px;grid-template-columns:1fr}
@media (min-width:660px){ .cards{grid-template-columns:1fr 1fr} }
@media (min-width:1000px){ .cards.four{grid-template-columns:repeat(4,1fr)} }

.card{
  background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);
  padding:24px 22px 26px;box-shadow:var(--shadow);
  display:flex;flex-direction:column;
}
.card .ico-box{
  width:44px;height:44px;border-radius:7px;background:var(--char);
  display:grid;place-items:center;margin-bottom:16px;flex:0 0 auto;
}
.card h3{margin-bottom:10px}
.card p{color:var(--ink-soft);font-size:.98rem}
.card ul{margin:14px 0 0;padding-left:1.15em;color:var(--ink-soft);font-size:.96rem}
.card li{margin:5px 0}
.card li::marker{color:var(--ochre)}
.card .more{
  margin-top:auto;padding-top:18px;font-weight:700;color:var(--ink);
  text-decoration-color:var(--yellow-dim);text-decoration-thickness:2px;
}

/* ── numbered steps ────────────────────────────────────── */
.steps{
  list-style:none;margin:34px 0 0;padding:0;counter-reset:st;
  display:grid;gap:22px;grid-template-columns:1fr;
}
@media (min-width:760px){ .steps{grid-template-columns:repeat(3,1fr);gap:28px} }
.steps li{counter-increment:st;padding-top:20px;border-top:3px solid var(--yellow)}
.steps li::before{
  content:counter(st);
  display:block;font-size:.82rem;font-weight:800;letter-spacing:.14em;
  color:var(--ochre);margin-bottom:9px;
}
.dark .steps li::before{color:var(--yellow)}
.steps h3{margin-bottom:8px}
.steps p{color:var(--ink-soft);font-size:.98rem}
.dark .steps p{color:#C9C5C2}

/* ── work gallery ──────────────────────────────────────── */
.gallery{display:grid;gap:12px;margin-top:32px;grid-template-columns:repeat(2,1fr)}
@media (min-width:760px){ .gallery{grid-template-columns:repeat(4,1fr)} }
.shot{
  position:relative;aspect-ratio:4/3;border-radius:var(--radius);overflow:hidden;
  background:var(--paper-2);border:1px solid var(--line);
}
.shot img{width:100%;height:100%;object-fit:cover}
.shot figcaption{
  position:absolute;left:0;right:0;bottom:0;
  background:linear-gradient(transparent,rgba(35,31,32,.86));
  color:#fff;font-size:.83rem;font-weight:600;padding:22px 12px 10px;
}
/* empty slot styling until real photos land */
.shot.empty{display:grid;place-items:center;border-style:dashed;border-color:#C9C7C0}
.shot.empty span{
  color:var(--ink-soft);font-size:.82rem;font-weight:700;letter-spacing:.06em;
  text-transform:uppercase;text-align:center;padding:0 10px;
}

/* ── areas ─────────────────────────────────────────────── */
.chips{display:flex;flex-wrap:wrap;gap:9px;margin-top:26px;padding:0;list-style:none}
.chips li{
  background:var(--paper);border:1px solid var(--line);border-radius:100px;
  padding:8px 16px;font-weight:600;font-size:.95rem;
}
.dark .chips li{background:var(--char-2);border-color:var(--char-3);color:#EDEBE8}

/* ── prices ────────────────────────────────────────────── */
.price-grid{display:grid;gap:14px;margin-top:32px;grid-template-columns:1fr}
@media (min-width:700px){ .price-grid{grid-template-columns:1fr 1fr} }
.price{
  display:flex;justify-content:space-between;align-items:baseline;gap:16px;
  background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);
  padding:16px 20px;
}
.price .what{font-weight:700}
.price .what small{display:block;font-weight:400;color:var(--ink-faint);font-size:.86rem;margin-top:2px}
.price .amt{font-weight:800;font-size:1.15rem;white-space:nowrap}

/* ── FAQ ───────────────────────────────────────────────── */
.faq{margin-top:32px;max-width:70ch}
.faq details{
  border-bottom:1px solid var(--line);padding:4px 0;
}
.faq summary{
  cursor:pointer;font-weight:700;font-size:1.06rem;padding:16px 34px 16px 0;
  position:relative;list-style:none;
}
.faq summary::-webkit-details-marker{display:none}
.faq summary::after{
  content:"";position:absolute;right:6px;top:50%;width:11px;height:11px;
  border-right:2.5px solid var(--ochre);border-bottom:2.5px solid var(--ochre);
  transform:translateY(-70%) rotate(45deg);
}
.faq details[open] summary::after{transform:translateY(-25%) rotate(-135deg)}
.faq details > div{padding:0 0 18px;color:var(--ink-soft)}
.faq details > div p + p{margin-top:12px}

/* ── contact band ──────────────────────────────────────── */
.contact-grid{display:grid;gap:26px;margin-top:34px;grid-template-columns:1fr}
@media (min-width:820px){ .contact-grid{grid-template-columns:1.1fr 1fr;gap:48px} }
.contact-list{list-style:none;margin:0;padding:0;display:grid;gap:16px}
.contact-list li{display:flex;gap:14px;align-items:flex-start}
.contact-list .ico-box{width:40px;height:40px;border-radius:7px;background:var(--yellow);display:grid;place-items:center;flex:0 0 auto}
.contact-list li > span:last-child{min-width:0}   /* let long emails wrap inside the flex row */
.contact-list .k{font-size:.8rem;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--grey);display:block}
.contact-list .v{font-size:1.12rem;font-weight:700;display:block;overflow-wrap:anywhere}
.contact-list .v a{color:#fff;text-decoration-color:var(--yellow)}
.contact-list .n{font-size:.92rem;color:#B6B2AF;margin-top:2px;display:block}

/* long, unbreakable strings — email addresses, mostly */
.prose a[href^="mailto:"],
.prose p{overflow-wrap:break-word}

/* ── prose pages (privacy, cancellation, guide) ────────── */
.prose{max-width:68ch}
.prose h2{margin-top:44px}
.prose h3{margin-top:30px}
.prose p,.prose ul,.prose ol{margin-top:15px}
.prose ul,.prose ol{padding-left:1.25em}
.prose li{margin:7px 0}
.prose li::marker{color:var(--ochre)}
.prose table{width:100%;border-collapse:collapse;margin-top:20px;font-size:.95rem}
.prose th,.prose td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:top}
.prose thead th{background:var(--paper-2);font-size:.8rem;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-faint)}
.table-scroll{overflow-x:auto;max-width:100%}
.prose .box{
  margin-top:24px;padding:18px 20px;border-radius:var(--radius);
  background:var(--paper-2);border-left:4px solid var(--char);
}
.prose .box > :first-child{margin-top:0}
.page-head{background:var(--char);color:#fff;padding:40px 0 44px}
@media (min-width:860px){ .page-head{padding:58px 0 62px} }
.page-head h1{color:#fff;max-width:20ch}
.page-head p{color:#C9C5C2;margin-top:16px;max-width:58ch;font-size:1.06rem}
.crumb{font-size:.86rem;color:var(--grey);margin-bottom:14px}
.crumb a{color:var(--grey)}

/* ── editor's placeholder marker ───────────────────────── */
/* Anything wrapped in <b class="fill"> still needs a real value.
   Search the site for class="fill" before you publish.        */
.fill{
  background:var(--yellow);color:var(--char);
  padding:0 5px;border-radius:3px;font-weight:800;
  box-shadow:inset 0 -2px 0 rgba(35,31,32,.35);
}

/* ── footer ────────────────────────────────────────────── */
.site-foot{background:var(--char);color:#B6B2AF;padding:46px 0 26px;font-size:.94rem}
.foot-grid{display:grid;gap:30px;grid-template-columns:1fr}
@media (min-width:760px){ .foot-grid{grid-template-columns:1.3fr 1fr 1fr} }
.site-foot h4{color:#fff;font-size:.82rem;letter-spacing:.13em;text-transform:uppercase;margin-bottom:14px}
.site-foot a{color:#D8D5D2}
.site-foot ul{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.site-foot .logo img{width:158px;margin-bottom:16px}
.legal{
  margin-top:34px;padding-top:22px;border-top:1px solid var(--char-3);
  font-size:.85rem;line-height:1.7;color:#948F90;
}
.legal strong{color:#C9C5C2;font-weight:600}

/* ── fixed mobile action bar ───────────────────────────── */
.action-bar{
  position:fixed;left:0;right:0;bottom:0;z-index:100;
  display:grid;grid-template-columns:1fr 1fr;
  background:var(--char);border-top:1px solid var(--char-3);
  padding-bottom:env(safe-area-inset-bottom);
}
@media (min-width:860px){ .action-bar{display:none} }
.action-bar a{
  display:flex;align-items:center;justify-content:center;gap:9px;
  height:var(--bar);font-weight:800;font-size:1.02rem;text-decoration:none;
}
.action-bar .a-call{background:var(--yellow);color:var(--char)}
.action-bar .a-wa{background:var(--char);color:#fff}

/* ── utilities ─────────────────────────────────────────── */
.mt-0{margin-top:0}
.centre{text-align:center}
.vh{
  position:absolute;width:1px;height:1px;padding:0;margin:-1px;
  overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0;
}

/* ============================================================
   ADDED FOR THE SECURITY-LED REBUILD
   Quote flow, promises, assistant, and the pieces around them.
   ============================================================ */

/* ── header: the quote button sits beside the phone ────────── */
.quote-btn{
  display:none;margin-left:auto;
  color:#fff;font-weight:700;font-size:.95rem;text-decoration:none;
  padding:10px 15px;border-radius:6px;border:1.5px solid #5C5657;white-space:nowrap;
}
.quote-btn:hover{border-color:var(--yellow);color:var(--yellow)}
.quote-btn[aria-current="page"]{border-color:var(--yellow);color:var(--yellow)}
@media (min-width:760px){ .quote-btn{display:inline-flex;align-items:center} }
@media (min-width:960px){ .quote-btn{margin-left:14px} }
@media (min-width:760px){ .site-head .call-btn{margin-left:10px} }

/* the mobile bar gains a quote action */
.action-bar{grid-template-columns:1fr 1fr}
.action-bar .a-quote{background:var(--char);color:#fff;border-left:1px solid var(--char-3)}

/* ── cards: three-up ───────────────────────────────────────── */
@media (min-width:1000px){ .cards.three{grid-template-columns:repeat(3,1fr)} }

/* ── the four promises ─────────────────────────────────────── */
.card.promise{position:relative;padding-top:28px}
.card.promise .no{
  position:absolute;top:16px;left:22px;
  font-family:ui-monospace,SFMono-Regular,Menlo,monospace;
  font-size:.74rem;font-weight:700;letter-spacing:.12em;color:var(--ochre);
}
.card.promise h3{margin-top:14px}

/* ── the quote nudge block ─────────────────────────────────── */
.quote-nudge{display:grid;gap:34px;grid-template-columns:1fr;align-items:center}
@media (min-width:880px){ .quote-nudge{grid-template-columns:1.15fr .85fr;gap:52px} }
.ministeps{list-style:none;margin:0;padding:0;display:grid;gap:0;counter-reset:m}
.ministeps li{
  counter-increment:m;display:grid;grid-template-columns:30px 1fr;gap:14px;align-items:center;
  padding:13px 0;border-bottom:1px solid var(--char-3);color:#C9C5C2;font-size:.97rem;
}
.ministeps li::before{
  content:counter(m);display:grid;place-items:center;
  width:26px;height:26px;border-radius:50%;
  border:1px solid #57504F;font-size:.76rem;font-weight:700;color:#B6B2AF;
  font-family:ui-monospace,SFMono-Regular,Menlo,monospace;
}
.ministeps li:last-child{border-bottom:none}
.ministeps li.reveal{color:var(--char);background:var(--yellow);
  margin:6px -14px;padding:13px 14px;border-radius:6px;border-bottom:none;font-weight:700}
.ministeps li.reveal::before{border-color:rgba(35,31,32,.45);color:var(--char)}
.ministeps li.opt{color:#948F90;font-size:.9rem}

/* ── big numbered steps ────────────────────────────────────── */
.steps-big{list-style:none;margin:36px 0 0;padding:0;counter-reset:sb;
  display:grid;gap:2px;background:var(--line);border:1px solid var(--line);border-radius:8px;overflow:hidden}
.steps-big li{counter-increment:sb;background:var(--paper);padding:22px 24px 24px;
  display:grid;grid-template-columns:44px 1fr;gap:18px;align-items:start;margin:0}
.tint .steps-big li{background:var(--paper-2)}
.steps-big li::before{
  content:counter(sb);display:grid;place-items:center;
  width:34px;height:34px;border-radius:50%;background:var(--yellow);color:var(--char);
  font-weight:800;font-size:.95rem;
}
.steps-big h3{margin:0 0 6px;font-size:1.12rem}
.steps-big p{color:var(--ink-soft);font-size:.98rem;margin:0}

/* ── stop-flavoured prose box ──────────────────────────────── */
.prose .box.stop-box{background:#FBEEEC;border-left-color:#96271A}
.prose .box.stop-box p{color:#5A2018}

/* ══════════════════════════════════════════════════════════
   THE QUOTE FLOW
   ══════════════════════════════════════════════════════════ */
.quote-head h1{max-width:16ch}
.quote-section{padding-top:34px}
@media (min-width:860px){ .quote-section{padding-top:44px} }

/* progress */
.qprog{max-width:760px;margin:0 auto 26px}
.qprog ol{list-style:none;margin:0 0 12px;padding:0;display:flex;justify-content:space-between;gap:4px}
.qprog li{display:flex;flex-direction:column;align-items:center;gap:7px;flex:1;min-width:0}
.qprog .dot{width:11px;height:11px;border-radius:50%;background:var(--line-strong);flex:0 0 auto}
.qprog li.done .dot{background:var(--ochre)}
.qprog li.now .dot{background:var(--char);box-shadow:0 0 0 4px var(--yellow)}
.qprog .lbl{font-size:.72rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;
  color:var(--ink-faint);text-align:center;line-height:1.3}
.qprog li.now .lbl{color:var(--ink)}
@media (max-width:520px){ .qprog .lbl{display:none} }
.qprog .bar{height:4px;background:var(--line);border-radius:99px;overflow:hidden}
.qprog .bar span{display:block;height:100%;width:0;background:var(--yellow);
  border-radius:99px;transition:width .3s ease}
@media (prefers-reduced-motion:reduce){ .qprog .bar span{transition:none} }

/* the card each question lives in */
.qcard{
  max-width:760px;margin:0 auto;background:var(--paper);
  border:1px solid var(--line);border-radius:12px;padding:28px 24px 24px;
  box-shadow:0 2px 4px rgba(35,31,32,.04),0 16px 44px rgba(35,31,32,.09);
}
@media (min-width:700px){ .qcard{padding:38px 40px 32px} }
.qcard h2{font-size:clamp(1.45rem,3.4vw,1.95rem);margin:0 0 4px;outline:none}
.qhint{color:var(--ink-soft);font-size:.98rem;margin:10px 0 0;max-width:56ch}

/* options */
.opts{display:grid;gap:10px;margin-top:24px}
@media (min-width:620px){ .opts.two{grid-template-columns:1fr 1fr} }
.opt{
  display:flex;gap:14px;align-items:flex-start;text-align:left;width:100%;
  background:var(--paper);border:1.5px solid var(--line);border-radius:9px;
  padding:16px 18px;cursor:pointer;font:inherit;color:inherit;
  transition:border-color .12s,background .12s;
}
.opt:hover{border-color:var(--line-strong);background:var(--paper-2)}
.opt.on{border-color:var(--char);background:var(--yellow-soft, #FFFAC2)}
.opt-tick{
  width:22px;height:22px;border-radius:50%;border:1.5px solid var(--line-strong);
  flex:0 0 auto;margin-top:1px;display:grid;place-items:center;background:var(--paper);
}
.opt.on .opt-tick{background:var(--char);border-color:var(--char)}
.opt.on .opt-tick::after{
  content:"";width:9px;height:5px;border-left:2px solid var(--yellow);
  border-bottom:2px solid var(--yellow);transform:rotate(-45deg) translate(1px,-1px);
}
.opt-txt{min-width:0}
.opt-txt strong{display:block;font-weight:700;font-size:1.02rem}
.opt-txt small{display:block;color:var(--ink-soft);font-size:.9rem;margin-top:3px;line-height:1.45}

/* nav row */
.qnav{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:26px;flex-wrap:wrap}
.qnav .btn{min-height:48px}
.btn-ghost-dark{background:transparent;color:var(--ink);border-color:var(--line-strong)}
.btn-ghost-dark:hover{border-color:var(--char)}
.btn[disabled]{opacity:.4;cursor:not-allowed}

/* urgent flash */
.qflash{
  background:#FBEEEC;border-left:4px solid #96271A;border-radius:7px;
  padding:14px 16px;margin:0 0 22px;font-size:.97rem;color:#5A2018;
}
.qflash a{color:#96271A;font-weight:700}

/* the price reveal */
.qcard.result{border-color:var(--line-strong)}
.qprice{
  margin:24px 0 0;padding:26px 24px;border-radius:10px;
  background:var(--char);color:#fff;text-align:center;
}
.qprice.pending{background:var(--paper-2);color:var(--ink);border:1px solid var(--line)}
.qlabel{font-size:.78rem;font-weight:800;letter-spacing:.14em;text-transform:uppercase;
  color:var(--yellow);margin:0 0 10px}
.qprice.pending .qlabel{color:var(--ochre)}
.qbig{font-size:clamp(2.1rem,7vw,3.1rem);font-weight:800;letter-spacing:-.03em;
  line-height:1.05;margin:0;color:var(--yellow)}
.qprice.pending .qbig{color:var(--ink);font-size:clamp(1.3rem,4vw,1.7rem)}
.qsub{color:#C9C5C2;font-size:.95rem;margin:14px auto 0;max-width:48ch}
.qprice.pending p{color:var(--ink-soft)}
.qprice.pending a{color:var(--ink)}
.qbig-sub{font-size:1.08rem;color:var(--ink-soft);margin-top:12px}

.qmeta{display:flex;flex-wrap:wrap;gap:8px;margin-top:18px;justify-content:center}
.qmeta span{background:var(--paper-2);border:1px solid var(--line);border-radius:99px;
  padding:5px 13px;font-size:.85rem;color:var(--ink-soft)}

.qsplit{display:grid;gap:22px;margin-top:28px;padding-top:26px;border-top:1px solid var(--line)}
@media (min-width:660px){ .qsplit{grid-template-columns:1fr 1fr;gap:34px} }
.qsplit h3{margin:0 0 8px;font-size:1.08rem}
.qsplit p{color:var(--ink-soft);font-size:.96rem;margin-top:0}
.qsplit .btn{margin-top:14px}
.qquiet{color:var(--ink-faint);font-size:.9rem}

/* the details form */
.qfields{display:grid;gap:16px;margin-top:22px}
@media (min-width:620px){ .qfields{grid-template-columns:1fr 1fr} }
.qcard .field{display:block}
.qcard label{display:block;font-weight:700;font-size:.94rem;margin-bottom:6px}
.qcard input,.qcard select,.qcard textarea{
  width:100%;font:inherit;font-size:16px;   /* 16px stops iOS zooming the page in */
  padding:13px 14px;border:1.5px solid var(--line-strong);border-radius:8px;
  background:var(--paper);color:var(--ink);
}
.qcard textarea{resize:vertical;min-height:88px}
.qcard input:focus,.qcard select:focus,.qcard textarea:focus{
  outline:none;border-color:var(--char);box-shadow:0 0 0 3px var(--yellow)}
.qcard .hint{font-size:.85rem;color:var(--ink-faint);margin-top:5px}
.qcard .field{margin-top:16px}
.qfields .field{margin-top:0}
.opt-tag{font-weight:400;color:var(--ink-faint);font-size:.85rem}

.qconsent{display:grid!important;grid-template-columns:22px 1fr;gap:12px;
  align-items:start;margin-top:22px;font-weight:400!important;font-size:.94rem;
  color:var(--ink-soft);line-height:1.55}
.qconsent input{width:20px!important;height:20px;margin-top:2px}

.qerr{background:#FBEEEC;border-left:4px solid #96271A;color:#5A2018;
  padding:12px 15px;border-radius:7px;margin-top:18px;font-size:.95rem}

/* honeypot — off-screen rather than display:none, which some bots detect */
.qhp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}

/* success */
.qcard.done{text-align:center}
.qcard.done .block{text-align:left}
.qtick{width:64px;height:64px;border-radius:50%;background:var(--go-bg,#E9F3ED);
  color:var(--go,#1B5E38);display:grid;place-items:center;margin:0 auto 18px}
.qhandoff{display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin-top:22px}
.qcopy{margin-top:22px;text-align:left}
.qcopy summary{cursor:pointer;font-weight:700;font-size:.93rem;color:var(--ink-soft)}
.qcopy pre{background:var(--paper-2);border:1px solid var(--line);border-radius:8px;
  padding:14px;overflow-x:auto;font-size:.85rem;margin-top:10px;white-space:pre-wrap}

/* ══════════════════════════════════════════════════════════
   THE ASSISTANT
   ══════════════════════════════════════════════════════════ */
.asst-launch{
  position:fixed;right:14px;bottom:calc(var(--bar) + 14px);z-index:150;
  display:inline-flex;align-items:center;gap:9px;
  background:var(--char);color:#fff;border:1.5px solid var(--char-3);
  border-radius:99px;padding:12px 18px;font:inherit;font-weight:700;font-size:.94rem;
  cursor:pointer;box-shadow:0 6px 24px rgba(35,31,32,.28);
}
.asst-launch:hover{border-color:var(--yellow)}
.asst-launch.on{background:var(--yellow);color:var(--char);border-color:var(--yellow)}
@media (min-width:860px){ .asst-launch{bottom:20px;right:20px} }

.asst{
  position:fixed;right:10px;left:10px;bottom:calc(var(--bar) + 68px);z-index:160;
  max-height:min(70vh,540px);display:flex;flex-direction:column;
  background:var(--paper);border:1px solid var(--line-strong);border-radius:14px;
  box-shadow:0 12px 48px rgba(35,31,32,.3);overflow:hidden;
}
/* An author `display` beats the browser's own [hidden]{display:none},
   so without this the panel is visible on every page load, sitting on
   top of the content. Caught by a test that expected Escape to close
   something that had never been shut. */
.asst[hidden]{display:none}
@media (min-width:560px){ .asst{left:auto;width:380px;right:20px} }
@media (min-width:860px){ .asst{bottom:78px} }
.asst-head{display:flex;align-items:center;justify-content:space-between;gap:10px;
  padding:15px 17px;background:var(--char);color:#fff;flex:0 0 auto}
.asst-head strong{display:block;font-size:1rem}
.asst-head small{display:block;color:#B6B2AF;font-size:.82rem;margin-top:2px}
.asst-x{background:transparent;border:0;color:#B6B2AF;font-size:1.7rem;line-height:1;
  cursor:pointer;padding:0 4px}
.asst-x:hover{color:#fff}
.asst-log{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;
  -webkit-overflow-scrolling:touch;overscroll-behavior:contain}
.asst-msg{max-width:92%;font-size:.94rem;line-height:1.55}
.asst-msg p{margin:0}
.asst-msg p + p{margin-top:9px}
.asst-msg.bot{align-self:flex-start;background:var(--paper-2);border:1px solid var(--line);
  border-radius:12px 12px 12px 3px;padding:13px 15px}
.asst-msg.me{align-self:flex-end;background:var(--char);color:#fff;
  border-radius:12px 12px 3px 12px;padding:11px 14px}
.asst-chips{display:flex;flex-wrap:wrap;gap:7px;margin-top:11px}
.asst-chip{
  display:inline-block;background:var(--paper);border:1.5px solid var(--line-strong);
  border-radius:99px;padding:7px 13px;font:inherit;font-size:.85rem;font-weight:600;
  color:var(--ink);text-decoration:none;cursor:pointer;
}
.asst-chip:hover{border-color:var(--char);background:var(--yellow-soft,#FFFAC2)}
.asst-form{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line);flex:0 0 auto}
.asst-form input{
  flex:1;min-width:0;font:inherit;font-size:16px;padding:11px 13px;
  border:1.5px solid var(--line-strong);border-radius:8px;background:var(--paper);color:var(--ink);
}
.asst-form input:focus{outline:none;border-color:var(--char);box-shadow:0 0 0 3px var(--yellow)}
.asst-form button{
  flex:0 0 auto;width:44px;border:0;border-radius:8px;background:var(--yellow);
  color:var(--char);cursor:pointer;display:grid;place-items:center;
}
.asst-form button:hover{background:var(--yellow-dim,#E4D900)}
.asst-foot{margin:0;padding:0 16px 14px;font-size:.78rem;color:var(--ink-faint);line-height:1.5}
.asst-foot a{color:var(--ink-soft)}
body.asst-open{overflow:hidden}
@media (min-width:860px){ body.asst-open{overflow:auto} }

/* ── callout blocks ────────────────────────────────────────
   Used by the quote flow and a few pages. These existed in the
   guide documents but had never been added to the site itself,
   so a "why we suggested this" note rendered as bare text. */
.block{
  margin:22px 0 0;padding:18px 20px;border-radius:8px;
  background:var(--paper);border:1px solid var(--line);
  border-left:4px solid var(--line-strong);box-shadow:var(--shadow);
}
.block > :first-child{margin-top:0}
.block > p + p,.block > ol,.block > ul{margin-top:12px}
.block .tag{
  font-weight:800;font-size:.78rem;letter-spacing:.13em;text-transform:uppercase;
  display:block;margin:0 0 7px;
}
.block.law{border-left-color:var(--char)}
.block.law .tag{color:var(--ink-faint)}
.block.stop{background:#FBEEEC;border-color:transparent;border-left-color:#96271A}
.block.stop .tag{color:#96271A}
.block.stop p{color:#5A2018}
.block.stop a{color:#96271A;font-weight:700}
.block.go{background:#E9F3ED;border-color:transparent;border-left-color:#1B5E38}
.block.go .tag{color:#1B5E38}
.block.note{background:#FFFCE0;border-color:transparent;border-left-color:var(--ochre)}
.block.note .tag{color:var(--ochre)}
.tint .block{background:var(--paper)}